If ToeGrips® dog nail grips are not the right product for your dog, we offer a 30-day money-back guarantee of the purchase price (less shipping), from date of delivery. Returns submitted without prior authorization, insufficient postage, and/or postmarked more than 30 days from the date of delivery are not eligible for a refund.
“Customer service is WONDERFUL!! They reached out to me after I put in my second order recommending I go with a larger size, Jada had lost a few of them pretty quick so I thought the larges I ordered were too big, turns out they were too small.
They contacted me and put my order on hold until I confirmed it was ok to switch to the size they recommended. I had actually ordered another set of large as well, just to be sure I had some for Jada and I had no problem exchanging them for XLs. They sent out replacements immediately, completely hassle free.“ – Dayna H